Terms of service

Terms of Service

General

Juice Institute and its employees are not medical doctors, dietitians, nutritionists, or healthcare professionals. The information we share, on our website, in our communications, and through our products, is based on personal experience and thorough research, and is provided for informational purposes only.

Nothing on our website or in our content should be considered medical advice or a substitute for treatment of any diagnosed condition. Participating in a juice cleanse or consuming raw juice is done at your own risk. We strongly recommend consulting a qualified medical professional before undertaking any dietary change or cleanse.

It is your responsibility to take care of your health, and we encourage all customers to do their own research to determine if our products are right for them.

Our juices and nut mylks are raw, unpasteurised, and made using equipment that also processes tree nuts. We cannot guarantee the absence of allergens and accept no liability for allergic reactions. Our products may not be suitable for everyone and are not recommended for children, the elderly, pregnant or breastfeeding women, or individuals with medical conditions or those taking prescription medications. If you are unsure, please consult a healthcare provider before consuming our products.

Subscriptions

By purchasing a subscription from Juice Institute, you agree to receive ongoing deliveries or collections based on the frequency you select at checkout.

  • Your payment details are stored securely, and you will be charged before each scheduled order.
  • There is a minimum commitment of three shipments before a subscription can be cancelled.
  • To make changes or cancel your subscription after this period, please contact us at hello@juiceinstitute.com.au.

Please refer to our Refund & Return Policy for full details on returns and replacements.

Disclaimer

By purchasing from Juice Institute, you acknowledge and accept the following:

  • You are consuming a raw, unpasteurised product at your own risk.
  • You understand that the information provided is not medical advice and does not replace guidance from a professional healthcare practitioner.
  • Juice Institute is not liable for any health issues, adverse reactions, or results from the use of our products or information.